One of the biggest challenges that our smaller clients have is managing the IT budget and setting expectations at executive level. IT spend is no longer a 3 line item spreadsheet with hardware and software costs. Throw in a stable and secure network, cyber security, an efficient support structure and software that meets the business needs and you have a more indepth IT budget. This requires an understanding of all areas of your technology eco system and that is where we come in to help manage that.
We don't have a remote service desk, or a 24x7 IT support helpline, what we do is provide you with the IT support your business needs. We believe in providing a boutique service that suits your needs. We work with many MSP's across the globe that we partner with that will provide the key, round clock services like firewall and network management, SOC etc. but our niche is keeping your internal on-site IT support team slim, and efficient.
Managing your IT Infrastructure is key to any IT service. We specialise in managing your Infrastructure across the board to ensure not only a secure infrastructure is in place, but also one that runs smoothly and efficiently to meet your business needs.
This has not only become an important topic for any business, but rather a pivotal topic which hits most executive board reports and papers. This does not just need someone to answer a few questions for auditors and ensuring AV is in place (Although this is very important), no, this needs someone advising, implementing, researching, constantly networking with your market on trends and understanding the impact if one of your clients or partners are hit with a cyber event. In other words, it requires full time management.
And that is what we do.
Whether its managing a partnership with a third party firewall & network MSP, or even with one of your application vendors, we can support you through this entire process and manage these relationships. This not only ensures that you get the best service out of these vendors, but also keeps long standing relationships in good stead.
It is difficult to find good people in this industry. We have spent years finding the right people for our clients, the right fit for their needs whether it be a good communicator, or someone with exceptional technical expertise. We strive to find good people through our contacts within the market. If you are looking for IT people and you struggling to fill these position with reliable people, we can help with this.